Frequently Asked Questions
Denver Rescue Mission meets the needs of those experiencing poverty and homelessness through emergency services, rehabilitation programs, transitional programs, and community outreach. Since 1892, the Mission has been changing lives in our community.
If you or a loved one needs help, click Get Help or call 303.297.1815.
We have five different locations throughout Denver and two in northern Colorado. Each location serves a unique and vital role in helping address the issues related to homelessness and in helping those experiencing homelessness return to society as productive, self-sufficient citizens.
You can learn more about our locations here.
Volunteers are the life-blood of Denver Rescue Mission. Short-term and long-term opportunities are available, including serving meals, sorting clothing, becoming a mentor, and more!
Becoming a volunteer is easy. Simply visit our Volunteer page, create a volunteer profile and choose a serving shift and facility that works with your schedule. (We do ask that you sign up to volunteer on our website and not show up unannounced.)
For more information, call our volunteer hotline at 303.953.3955.
Monetary donations can be made online, by mail or by phone.
Denver Rescue Mission does not support, partner or benefit from any individuals or companies claiming to raise funds through door-to-door solicitations.
If you have any questions of our involvement in a fundraising program, please contact us at 303.297.1815.
The Mission always needs non-perishable food, clothing, hygiene items, furniture, and household items.
We offer free pickups for furniture and large items. We do not pick up clothing, food or household items unless they are in addition to a piece of furniture or a large item. Learn more about scheduling a furniture pickup here.
The Mission’s tax I.D. number is 84-6038762.
The Mission’s Bridge Program provides transitional housing at The Crossing, and our Pathway Home program provides assistance for permanent housing as well as community mentoring and connection. These are the only transitional and assistance programs available. Learn how to Get Help here.
No. Please contact your local city/county for assistance programs.
The Client Services department at our Ministry Outreach Center provides a wide range of community outreach services including a food pantry and clothing while also offering emotional and spiritual support.
Donating to Denver Rescue Mission
Due to COVID-19 safety and social distancing protocols, our donation processing is currently experiencing delays. Please know we are working as quickly and as safely as possible to process your gift and send you a receipt. Thank you for your patience and understanding. If you have any further questions, please contact us.
One-time or monthly donations are easy to complete online. Acceptable forms of payment at this time include Visa, Discover, MasterCard, or American Express credit cards.
When you make an online donation, you will receive an email confirmation message once your donation is complete. Receipts will also be mailed to the address you have provided within 7-10 business days for gifts $5 or greater. Login to Classy to access your online transaction record.
We use a secure payment processor to ensure that your credit card information is safe. Sometimes the payment processor may reject your information for unspecified reasons. If the charge has been blocked on your bank statement, we recommend contacting your issuing bank to understand why the charge was blocked.
You can also call us at 303.297.1815 to donate securely over the phone.
Protecting your online security when you make a donation is our top priority.
Denver Rescue Mission uses industry-leading Secure Sockets Layer (SSL) technology to keep your personal information as secure as possible and protect against the loss, misuse and alteration of the information you entrust to us.
We protect your information by working with partners that provide a secure and safe environment for credit card donations. All information is stored in a secure database. For more information, view our Privacy Policy and Terms of Use.
Donations made to Denver Rescue Mission are 100% tax deductible to the full extent permitted by law.
The Mission is a registered 501(c)3 charitable organization (EIN: 84-6038762). We issue tax receipts at the time of donation. If you would like to request a receipt for one or more donations you made this year, please contact us.
Some Mission events may include a registration fee, which is often either not tax deductible, or only partially tax deductible.
Please consult with your tax advisor for proper tax treatment of any donations
If you are a monthly donor, you can update your donation credit card details on our donor login portal.
If you would like to change or update your credit card information over the phone, please call 303.297.1815 and we will be happy to assist you.
If you do not have a recurring gift set up, our third-party partners do not retain your credit card details. Denver Rescue Mission does not retain credit card numbers for any online donations. Recurring donations are processed by a trusted third-party vendor who meets Level 1 PCI compliance standards. Read our Privacy Policy for details.
You can make adjustments to your donation by calling us at 303.297.1815. Monthly donors can adjust their giving plans on our donor login portal provided through Classy.
When you give to Denver Rescue Mission, you want to know that your gifts are really making a difference. That’s why we’re committed to helping you understand the real impact of your donations and how your gifts help change lives. See our Financial Accountability page for more details on how your donation has made an impact in our community.
Yes, gifts can be received through the mail. Please mail your donation to the following address:
Denver Rescue Mission
PO Box 5206
Denver, CO 80217
The Mission does not recommend sending cash through the mail.
To change your mailing address, please call 303.297.1815 or contact us online.
Our mailings are one of the ways we report back to our donors about the lives changed because of their support, and they are an important way we receive gifts from our supporters. Often, these mailers serve as a reminder that we need our supporters’ help throughout the year and, without them, we would be unable to continue providing food, shelter and life-changing programs to people in need.
If you want to reduce or change the number of mailings you receive, we’re happy to help. Simply call us at 303.297.1815 or contact us online to update your mail preferences. Any change will take 8-12 weeks to take effect.